Contact FastMedsDirect
Have a question about an order, a medicine, or your prescription? Our team of licensed UK pharmacists is here and will respond within 24 hours.
Send us a Message
Fill in the form below and a member of our pharmacy team will respond within 24 hours, Monday to Saturday.
Thank you for getting in touch. One of our pharmacists will reply within 24 hours.
Common Questions
A few things people ask us regularly before getting in touch.
-
We aim to respond to all enquiries within 24 hours, Monday to Saturday. Messages received on Sundays or bank holidays are answered the next working day.
-
Yes. Simply select "Order query" or "Delivery issue" from the subject dropdown, include your order reference in the message, and our team will look into it straight away.
-
Completely. All messages are handled by our registered pharmacy team under strict confidentiality. Your personal and medical information is never shared with any third party.
-
Our pharmacists can answer questions about medicines we supply — dosage, interactions, storage, and suitability. For clinical diagnosis or urgent medical concerns, please contact your GP or call 111.
